We follow a structured and transparent export process to deliver world-class service, clarity, and reliability at every step — from contract to delivery.
Once an export contract is finalized, we share a detailed confirmation email outlining product specifications, packaging, and bag marking. This ensures complete alignment before shipment preparation begins.
After container stuffing, we provide a comprehensive shipment brief, including:
Container & Invoice Numbers
Expected Sailing Date and ETA
Shipping Line Details
Invoice & Packing List
This proactive communication keeps our buyers fully informed on logistics and timelines.
Our documentation team ensures complete compliance and accuracy in every export document, including:
Commercial Invoice
Packing List
Bill of Lading
Bill of Exchange
Fumigation, Phytosanitary, Health & Non-GMO Certificates
Certificate of Origin
Form AI
Certificate of Sterilisation
All documents are carefully verified and shared with the buyer prior to dispatch.
Upon dispatch, we send a final tracking update with vessel and courier tracking links along with all relevant documents, enabling clients to track their shipment in real time — from origin to destination.